SHIPPING & RETURNS

SHIPPING POLICY

Allow 2-3 business days to process all orders

Standard

For most orders, allow 5-7 business days for delivery. Some areas can take up to 10 days for delivery.

 

Expedited

For most orders, allow 3-5 business days for delivery. Some areas can take up to 7 days for delivery.

RETURN & EXCHANGE POLICY

We have a 7-day return policy, which means you have 7 calendar days to request a return starting from when you receive the item.

To be eligible for a return, your item must be in the same condition as you received it and in its original product packaging. You’ll also need the receipt or proof of purchase.

Please contact us at luxdripsupply@gmail.com to start a return. We will provide pre-paid shipping labels for returns or you pay for your local logistic services in advance. Once we receive the item and approve the return, a refund will be returned to your original payment method.

We will notify you when we have received and inspected your return, and let you know if your refund was approved or not. If yes, your refund will be automatically returned to your original payment method. Please be aware that it may take 3-5 business days for your bank or credit card company to process and post the refund.